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Simply Silver Jewellery

Delivery Information

We are currently offering free signed for delivery to any UK mainland address on orders over £50.00.

Items will be dispatched in a gift box

Order Process

Upon placing your order, you will be sent an order acceptance email. If any items are out of stock we will inform you via email as soon as possible and will keep you informed about your orders progress. Once your order is packaged and dispatched we will send you an order confirmation dispatch email. We try to ensure that all orders are dispatched within 2 working days of receipt of the order.

If your package doesn’t arrive within a week of ordering please contact us on 07765548704 and we will help in tracking your delivery. All items will be shipped to the specified address upon checkout; this address will be on your confirmation email. We are able to alter this delivery address after the order has been placed, but you will need to contact us via email, within 24 hours of making the order.

Delivery & Postage

We shall not be liable for delays or failures in delivery caused by a failure to gain access to the delivery address on the agreed delivery date or failure to obtain a signature or because of other circumstances beyond our reasonable control. In cases of items returned to us due to failed delivery it will be the customer’s responsibility to arrange and pay for re delivery.

We shall not be liable for delays or failures in delivery caused by a failure to gain access to the delivery address on the agreed delivery date or failure to obtain a signature or because of other circumstances beyond our reasonable control. In cases of items returned to us due to failed delivery it will be the customer’s responsibility to arrange and pay for re delivery.

Standard UK delivery Free on orders over £50.00
Signed for UK Delivery – a fee of £4.85 will be charged for package & postage on orders under £50.00
You can expect your order to arrive usually within 2-3 working days from receiving your dispatch confirmation email.

Special UK delivery
Special Delivery option – a fee of £6.95 will be charged for postage.
If you place your order by 1.30pm you can expect your order to arrive within 24-48 hours (working days) from receiving your dispatch confirmation email.

International EU delivery
EU Countries – a fee of £10.00 will be charged for postage.
International EU Countries delivery is usually 5-10 working days from receiving your dispatch confirmation email.

International Non EU delivery
Non EU Countries – a fee of £15.00 will be charged for postage.
International Non EU Countries delivery is usually 10-15 working days from receiving your dispatch confirmation email and is subject to customs clearance fees, variable dependant on country.

Special requests

If an item is needed urgently (for a birthday or wedding present etc.), please contact us before placing your order and we will do our best to meet your demands or, at the very least, let you know whether or not we can.
For any further information please contact us via our contact us page.

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